Privacy and Cookies Policy
View Buenos Aires respects your privacy and the right to control your personal information. We will be open about what information we collect and why we do it, and we will protect it in a way that is as safe as possible.
View Buenos Aires handles your personal information primarily to fulfil our obligations to you. We always intend not to store more personal information than necessary for this purpose. You are always entitled to request access, correction, or deletion of your data.
What information do we collect and why?
As far as website visitors are concerned, we mainly collect your information to provide you with a better website experience. In addition, we handle some of your data-to-market services that we think you are interested in. As far as our customers are concerned, we collect information to manage and deliver our services. This also means that we need to save certain information about our customers’ orders for several years due to legal requirements.
Information that you give to us
- When you order our services – name, corporate identity number, address, e-mail address and phone number
- When you are in contact with us – communicate via e-mail
Information we collect about you
When you visit our website, we track your activity with Google Analytics and may use it for marketing purposes. For example, when you visit our site we track traffic data, geographical location, IP address, type of device, operating system, and browser type used.
Why and how long we keep your information
In order for us to deliver services to you or to follow up on customer service matters, we need to collect some personal data about you. Below we describe the purpose of collecting the data, how the data is used, the reasons for which we use it, and how long we save the information.
- Administration of your order and delivery of services
We process your personal information to manage your order and then deliver services to you. The data is stored in our customer file and this is necessary due to an agreement. We save them as long as you remain our customer. - Performing and managing customer service matters
We process your personal information in order to perform and manage customer service matters. The data is saved in our email application Outlook and this is necessary due to an agreement. We save the data for 3 years. - Bookkeeping of transactions
We process your personal information for accounting and bookkeeping of transactions. The data is stored in our accounting system because we are required by law. We save the data for 7 years.
How we use the information we collect
View Buenos Aires collects and stores personal information mainly for the purposes stated below:
- To fulfil orders for the services offered by View Buenos Aires.
- Be able to offer good customer service, like managing your inquiries and correcting incorrect data.
- For system administration and for obtaining statistical data about the behaviour and patterns of our website visitors. This doesn’t identify an individual person but occurs at an aggregated level.
- To analyze and improve our website by analyzing your behaviour on the website.
- To provide you with relevant recommendations and offers based on what others with similar behaviours have been interested in and what you have looked at and shown interest in.
- Customizing the display of the site to the device being used will help us develop our site to be more useful and improve your user experience.
- To send important messages as communication about changes in our terms and policies.
Third-party use of personal information
Our intention is to never share your personal information with third parties unless you authorize us to do it or if it is necessary to fulfil our obligations under contract or law.
However, we may share information with other companies that process data on our behalf in order for us to perform analysis for example. However, all processing of personal data always ensures high security and confidentiality.
About cookies
To make full use of our website, we use cookies on the site. A cookie is a small text file consisting of letters and numbers stored in your browser, mobile phone or tablet when you visit a website. The cookie helps website owners recognize your device the next time you visit the site.
When you visit our site, information about your use will be stored by cookies. View Buenos Aires uses cookies to make your use of the website easier and optimize the experience of the site as well as to retrieve information such as site visitor statistics (using Google Analytics) to learn more about our users. The purpose of this is to ensure, maintain and improve the website.
If you would like to restrict, block or delete cookies from your browser, you can use the browser’s settings to do so. Go to the settings of your browser on your computer or other devices. How you change the settings varies from browser to browser, so we recommend using the help function of the browser you use to see how to change your cookie settings. For example, you can choose to block all cookies or delete cookies when you close your browser.
You can also choose to completely disable Google Analytics cookies by opting out of Google Analytics, using their Add-On, located here.
Legal basis
By submitting data to View Buenos Aires, you grant your permission that we register and store information about which products you purchased and use the specified personal data for the specified purposes. As a legal basis for the use, we will refer to the fulfillment of agreements, legitimate interest or consent. If we use legitimate interest as a basis, it will only be done for the purposes stated above.
Request access to your data
Note that a registered person is entitled at any time to request access, correction, and deletion of personal data, limitation of use or objection to processing. You can do this by contacting us, see contact details below.
Links to external websites
When our website contains links to third-party websites or materials published by third parties, these links are for information purposes only. Because View Buenos Aires has no control over the content of these sites, we are not responsible for the content. We are also not responsible for any damages or losses that might arise from the use of these links.
Contact us
For further information about our personal data management or if you have any questions, feel free to contact us.
This privacy and cookie policy is valid from October 28, 2024.